FAQs
Do you ship world wide?
Yes, we do ship worldwide. We use Express door-to-door as our main shipping method for fast and secure delivery. Whether you're in North America, Europe, Asia, or any other corner of the world, our products will reach you swiftly and safely. Our partnerships with top-tier logistics companies ensure that your order is handled with the utmost care and efficiency, providing you with peace of mind from the moment you place your order until it arrives at your doorstep.
Where do you ship from?
We ship all our products from Morocco. Our headquarters and primary warehouse are located in the heart of Morocco, a country renowned for its rich cultural heritage and artisanal craftsmanship. This strategic location allows us to offer you authentic, high-quality products that reflect the true essence of Moroccan artistry.
Do you accept wholesale orders?
Yes, we do offer an option for wholesale with a discount for large quantity orders (10 or more units). Please contact us for more details. Our wholesale program is designed to support businesses, retailers, and organizations looking to offer their customers a touch of Moroccan elegance. We provide competitive pricing, exclusive deals, and dedicated customer service to ensure a seamless purchasing experience.
Do you accept custom orders?
Yes, we do accept custom orders. Whether you have any creative ideas, custom design, colors, or size preferences, if you want us to make something special for you, we can make your dream come true. Please reach us at contact@moroccaninterior.com, and you will not be disappointed. Our skilled artisans are ready to transform your vision into reality, creating bespoke pieces that perfectly match your style and requirements.
Once your order is shipped, you will receive a confirmation email containing a tracking number to check the progress of your package. We provide real-time tracking updates so you can monitor your order every step of the way. Our customer support team is also available to assist you with any inquiries regarding your shipment.
What is the origin of your products?
The products that we sell on Moroccan Interior are entirely 100% handcrafted artisanal goods made proudly in Morocco. Every product sold under the name of our brand is checked for high-quality standards to ensure the satisfaction of our future customers. This rigorous quality control process guarantees that you receive only the best and most authentic Moroccan products. Our main goal is to have a good reputation and relationship with our loyal buyers, ensuring that every purchase you make with us is a delightful experience.
Should I give my phone number during checkout?
Because this will be an international order, we request that you provide a daytime telephone number during checkout. This will be used by our shipping carrier if there is any delivery problem so they can reach you as soon as possible. Providing your phone number helps us ensure a smooth and trouble-free delivery process, minimizing any potential delays or issues.
Will I be charged with any duties/customs?
Please note that each country has its own tax system, and you may be subject to import duties/customs charges on your purchase. You will be responsible for paying them when your order arrives in your country.
For USA buyers, due to a free trade agreement between the USA and Morocco, you will not be charged with any import duties. We strive to make the import process as transparent and straightforward as possible, providing you with all necessary information upfront.