Shipping Information
At Moroccan Interior, we prioritize getting your orders to you swiftly and safely. We use Express door-to-door shipping as our primary method to ensure timely delivery of your purchases. Our goal is to dispatch all Moroccan interior orders within 5 business days. However, please note that during particularly busy periods, processing times may extend slightly.
Delivery TimeWe strive to deliver your orders as quickly as possible. Here’s an overview of our estimated delivery times based on your location:
- North America: 3-5 business days
- Europe: 2-4 business days
- Asia Pacific: 3-5 working days
- Australia & New Zealand: 3-5 working days
To keep you updated on the status of your order, we provide a tracking number once your package is shipped. This allows you to monitor the progress of your shipment in real time.
Shipping NotificationsYou will receive an email notification when your order has been shipped. This email will contain your tracking number and a link to track your package.
Customs and DutiesPlease be aware that buyers are responsible for any duties and customs charges that may be incurred upon delivery. These charges must be paid by the recipient.
USA Customers: Thanks to a free trade agreement between the USA and Morocco, our USA customers are not charged any import duties. This ensures a smooth and cost-effective shopping experience.
If you have any questions or concerns about customs charges, we recommend contacting your local customs office for more information. Our customer service team is also available to assist you with any inquiries.
DisclaimerAt Moroccan Interior, we take great care to display our products accurately. However, please note that the colors of the items you see on our website may vary slightly from the actual product. This variation can be due to several factors including:
- The nature of photography
- Lighting conditions
- Monitor color calibration settings
We want to assure you that these slight differences are normal, especially with handmade products. Each item is crafted with care, making it unique and special. These variations are not considered faults but are a testament to the authenticity and individuality of our handcrafted goods.
If you have any questions about our products or need further assistance, please don't hesitate to reach out at contact@moroccaninterior.com. We're here to help!